Keisha Tennefrancia

Let's be real—insurance and billing stuff is probably the least fun part of getting therapy, right? Well, good news: I'm here to handle all of that behind-the-scenes magic so you can focus on what actually matters: your healing.

Mental health services have been incredibly meaningful in my own life, and when I saw an opening at Discovery, I jumped at the chance to bring my billing expertise into a field I actually care about. Plot twist: I've never been happier at work, and yes, that's as surprising to me as it probably is to you!

I'm basically a billing ninja—I make sure your insurance claims get processed smoothly, tackle any billing hiccups that pop up, and generally handle all the financial stuff that can make therapy feel overwhelming. Think of me as your behind-the-scenes advocate, fighting the good fight against confusing insurance policies.

You might not interact with me directly very often, but I'm over here working to remove those pesky financial barriers that can make therapy feel out of reach. Because everyone deserves access to good mental health care—and somebody's got to wrangle the paperwork to make that happen!